At The Cambridge Practice, we want to make sure you can access our services easily. In accordance with NHS Accessible Information Standard (AIS), If you have a disability, impairment or sensory loss, we can add a Reasonable Adjustment Digital Flag to your medical record.

This tells our staff exactly how to support you. For example, we can:

• Provide information in Easy Read, Braille or Large Print
• Arrange for a British Sign Language (BSL) interpreter for your appointments.
• Offer longer appointment slots or a quiet waiting area.
• Communicate via text or email instead of phone calls.

How to request an adjustment:

1. During Registration: Use our Register with a GP Service >  which includes a section for communication needs.
2. Current Patients: Contact us via email or phone.
3. NHS App: You can also view and manage your contact preferences directly in the NHS App.