Compliments
At The Cambridge Practice, we are committed to providing high‑quality, compassionate care to all our patients. Hearing about your
positive experiences helps us understand what we’re doing well and motivates our teams.
Below you’ll find some of the lovely feedback we’ve recently received from our patients, along with information on how you can share
your own experience.
(Please note: If you have any issues or problems, please contact us directly first, or use our Complaints form).
Our staff read every compliment, and your kind words really brighten their day. Thank you for taking the time to share your positive
experiences. Your kindness encourages kindness.
Positive feedback:
- Boosts staff morale
- Helps us recognise excellent patient care
- Highlights what patients value most
- Supports continuous improvements
- Contributes to staff appraisals and recognition schemes
Kind, professional and helpful…
Eszter was very kind, professional and helpful.
Wonderful service, helpful and patient…
A patient left today wanting me to report that she received wonderful service today from Claire, smiley, helpful and patient. Helped her no end and on leaving said she also receives that every time from Rose too.
My sincere gratitude to the GP…
I would like to express my sincere gratitude to the GP who called us back on Wednesday, 8 April at 5:20 pm in response to our request submitted. It appears that I had developed an aggressive infection on my forehead within just two days, a throbbing red swelling had formed. Thanks to the doctor’s professional and prompt actions, I received treatment the same evening and was able to collect the prescribed antibiotic just 15 minutes before the pharmacy closed. This was especially important as we were due to travel on Friday, 10 April for 10 days, and I was very concerned about travelling with such a rapidly developing infection. However, I soon began to see improvement thanks to the antibiotics I had already started. I would also like to thank the doctor for their care and for taking into account my penicillin allergy when prescribing the antibiotic. The infection was indeed serious and took some time to resolve, but my condition has now significantly improved. Please kindly pass on my sincere thanks to this GP.
From a desperate Mom. Thank you…
Despite the powercut and frustration Li was very helpful and friendly. She quickly handled the problem, really happy with her service. Coming from a desperate Mom. Thank you Li.
Had time for me and listened…
Thammaya was very good, she had time for me listened to me and gave me clear advice.
Team did a great job from start to finish…
Dr P Brigg and his team did a great job from start to finish. From reassurance about the procedure to the quick and effective treatment. Post op advice and follow up booking were efficient, friendly reception.
Professional and friendly…
I was seen by Miss Rui Cao who was very professional and friendly.
Praise and thank you…
A patient called in today to give her praise to Dr Grace Solomon for her help and advice when speaking to this patient on 20.03.26 regarding severe constipation. The patient was extremely grateful for her help, and she has asked me to forward this message to Dr Solomon, she said that the sachets that she was given by Dr Solomon has helped a lot and she then expressed her praise and thank you to Dr Solomon.
Very very good…
I’ve had appts with Fiona, very very good.
Kind, patient and professional…
The health professionals looking after me after my burns were all so kind, patient and professional. My wound is healing so well thanks to them, especially Elizabeth at the beginning.