Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

It may be frustrating when your Doctor runs late, but this is due to the time they are giving another patient. One day this may be you. We do try to run on time so be please be patient.

This is why we use a one problem per appointment rule as it can make the GPs run late if you go into a ten minute appointment with more than one issue that you want to discuss with a GP.

Please ensure if you have more than one problem you book in for a longer appointment.

If you arrive late however, we reserve the right not to see you. The receptionist will ask your G.P. if they are prepared to see you when you do arrive.

If you know you may be a few minutes late it is best to ring ahead. Most doctors will still see you if their workload permits it.

If you need to cancel your appointment you can contact the surgery on 01252 344868.
If you cannot attend or no longer need an appointment, please ring us in advance.
Please allow time to get through to us via telephone as our phone lines can be busy.

This is why we use a one problem per appointment rule as it can make the GPs run late if you go into a ten minute appointment with more than one issue that you want to discuss with a GP.

Please ensure if you have more than one problem you book in for a longer appointment.